CUSTOMER SERVICE TECHNICIAN (ST130_15)
Shanghai, SH, CN, 201323
Shanghai, SH, CN, 201323
美尔森(Mersen)是服务于高科技产业的电气系统和先进材料领域的专家。
美尔森在33个国家设有50个工业基地和18个研发中心,开发定制解决方案,提供关键产品,以应对塑造未来世界的新技术挑战。
130多年来,美尔森不断创新,以同样的高标准支持和满足客户的需求。
无论是风能、太阳能、电子、电动汽车、航空、航天还是众多其他领域,只要是技术进步之处,都可以看到美尔森。
Main missions
- Providing a response to clients’ technical problems. Providing technical expertise regarding the operation of the product / installation, with a preventative role
Description & Missions
- Preparing for work at the client’s site in France and/or abroad Organisation / safety / formalities / equipment.
>> Assessment indicator : Preparation rate
- Carrying out or confirming diagnostic work, identifying the technical solution.
>> Assessment indicator : Proposing an appropriate solution at an appropriate cost.
- Organizing staff and materials required to carry out the work.
>> Assessment indicator : Carrying out the work.
- Also acting as a technical expert to make technical recommendations and propose them to clients approached.
Training clients to use the company’s products and providing other support.
>> Assessment indicator : Developing the advice service.
- Using technical expertise, contributing to the development / adjustment of new product solutions.
>> Assessment indicator : Number of adjustments
Job Qualifications
- Professional experience required: 6 - 10 years
- Education: Undergraduate : Associate's, Bachelor's, or equivalent extensive experience
Languages
- English
- Local Language
所有合格的申请者都将得到录用考虑,不论其种族、肤色、宗教、性别、性取向、性别认同、国籍、残疾情况或退伍军人身份如何。根据维基百科,这些职位名称并非指男性,而是代表该职业的中性称谓。无论性别、出身、性取向和宗教信仰如何,我们欢迎大家的加入。